\n Error dialog with<\/p>\n\n API operation not supported<\/em>\n <\/p>\n is displayed.\n <\/dd>\n\n
When it occurs:<\/strong><\/dt>\n\n When trying to connect to Shutterfly.\n <\/dd>\n\nPossible cause:<\/strong><\/dt>\nShutterfly has discontinued their developer application programming interface (API).\n <\/dd>\n\nWork-around:<\/strong><\/dt>\nThere is no work-around.\n <\/dd>\n\nNotes:<\/strong><\/dt>\nThis error is the result of a server-side change, and can not be fixed.\n <\/dd>\n<\/dl>\n <\/p>\n
\n\n- Symptom:<\/strong><\/dt>\n
- \n Error dialog with<\/p>\n
\n The Shutterfly Upload plug-in was not allowed access to your account. Please re-authenticate, or turn off seamless sign-in, and try again<\/em>\n <\/p>\n is displayed.\n <\/dd>\n\n
- When it occurs:<\/strong><\/dt>\n
- \n At various times when trying to connect to Shutterfly.\n <\/dd>\n\n
- Possible cause:<\/strong><\/dt>\n
- Changes to Shutterfly’s server-side implementation.\n <\/dd>\n\n
- Work-around:<\/strong><\/dt>\n
- Disable seamless sign-in in the Lightroom Plug-in Manager configuration for the Shutterfly Upload plug-in.\n <\/dd>\n\n
- Notes:<\/strong><\/dt>\n
- This error is the result of a server-side change, and will not be fixed.\n <\/dd>\n<\/dl>\n
<\/p>\n
\n\n- Symptom:<\/strong><\/dt>\n
- \n Browser web page with<\/p>\n
\n OOPS! This page appears to be missing….<\/em>\n <\/p>\n is displayed.\n <\/dd>\n\n
- When it occurs:<\/strong><\/dt>\n
- \n After your export or publishing session completes.\n <\/dd>\n\n
- Possible cause:<\/strong><\/dt>\n
- Your export or published collection Post-Processing option is set to<\/p>\n
\n After Export: Visit Shutterfly<\/em>\n <\/p>\n<\/dd>\n\n- Work-around:<\/strong><\/dt>\n
- Set your export or published collection Post-Processing option to<\/p>\n
\n After Export: Do nothing<\/em>\n <\/p>\n<\/dd>\n\n- Notes:<\/strong><\/dt>\n
- This error is the result of a server-side change, and will not be fixed.\n <\/dd>\n<\/dl>\n
<\/p>\n
\n\n- Symptom:<\/strong><\/dt>\n
- \n Error dialog with<\/p>\n
\n Shutterfly encountered an error retrieving your album list….<\/em>\n <\/p>\n is displayed.\n <\/dd>\n\n
- When it occurs:<\/strong><\/dt>\n
- \n When connecting to Shutterfly, when manually refreshing your album list, or following an export or publishing session.\n <\/dd>\n\n
- Possible cause:<\/strong><\/dt>\n
- Changes to Shutterfly’s server-side application programming interface (API).\n <\/dd>\n\n
- Work-around:<\/strong><\/dt>\n
- Enter your folder and\/or album names manually during export or published collection setup, rather than using the pick-list.\n <\/dd>\n\n
- Notes:<\/strong><\/dt>\n
- This error is the result of a server-side change, and will not be fixed.\n <\/dd>\n<\/dl>\n
<\/p>\n
\n\n- Symptom:<\/strong><\/dt>\n
- Error dialog with<\/p>\n
\n NSError Line 1: Document is empty …<\/em> (Mac)\n <\/p>\n or<\/p>\n
\n An internal error has occurred: Invalid at the top level of the document.<\/em> (Windows)\n <\/p>\n is displayed.<\/dd>\n\n
- When it occurs:<\/strong><\/dt>\n
- Most likely during login with Shutterfly, but it could happen during export, too.<\/dd>\n\n
- Possible cause:<\/strong><\/dt>\n
- Your computer’s date and\/or time are not set correctly.<\/dd>\n\n
- Work-around:<\/strong><\/dt>\n
- Set your computer’s date and time to be within 15 minutes of the correct time.<\/dd>\n<\/dl>\n\n
- Notes:<\/strong><\/dt>\n
- As of version 1.1, a more informative error message will be displayed.<\/dd>\n<\/dl>\n
<\/p>\n
\n\n- Symptom:<\/strong><\/dt>\n
- Error dialog with<\/p>\n
\n Problem connecting to https:\/\/ws.shutterfly.com
\n bad url<\/em>\n <\/p>\n is displayed. A log file capturing the problem will show a “nil” password being passed during the log in process.<\/dd>\n\n
- Platform:<\/strong><\/dt>\n
- Mac.<\/dd>\n\n
- When it occurs:<\/strong><\/dt>\n
- After pressing the plug-in’s “Log In” button.<\/dd>\n\n
- Possible cause:<\/strong><\/dt>\n
- After entering your password, you immediately clicked on the “Log In” button.<\/dd>\n\n
- Work-around:<\/strong><\/dt>\n
- After entering your password, use the “Tab” key to exit the field, or press the “Export” button without logging in first.<\/dd>\n<\/dl>\n\n
- Notes:<\/strong><\/dt>\n
- This behavior is expected when running on Macs and has been documented by Adobe. As a “Windows Guy”, I don’t know enough about the issue to know if it is a limitation with the Mac OS, Lightroom, or the Lightroom plug-in environment<\/dd>\n<\/dl>\n
\n","protected":false},"excerpt":{"rendered":"The following Shutterfly Upload problems have been reported:<\/p>\n
Symptom: Error dialog with<\/p>\n
API operation not supported <\/p>\n
is displayed. <\/p>\n When it occurs: When trying to connect to Shutterfly. <\/p>\n Possible cause: Shutterfly has discontinued their developer application programming interface (API). <\/p>\n Work-around: There is no work-around. <\/p>\n Notes: This […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":11,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-68","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/comments?post=68"}],"version-history":[{"count":17,"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/pages\/68\/revisions"}],"predecessor-version":[{"id":95,"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/pages\/68\/revisions\/95"}],"up":[{"embeddable":true,"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/pages\/11"}],"wp:attachment":[{"href":"https:\/\/don-mckee.com\/blog\/wp-json\/wp\/v2\/media?parent=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}